Terms of service
Arbor Elements Terms of Service
Last Updated: May 14, 2026
Welcome to Arbor Elements. These Terms of Service govern your access to and use of our website, products, subscriptions, content, and related services.
By visiting our website, placing an order, creating an account, subscribing to our products, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.
For questions, contact us at:
1. About Arbor Elements
Arbor Elements offers dietary supplements and wellness products designed to support daily health routines. Our products are not medicines and are not intended to replace professional medical advice, diagnosis, or treatment.
The information provided on our website, product pages, packaging, emails, advertisements, social media, or other materials is for general educational and informational purposes only.
2. Not Medical Advice
The content on the Arbor Elements website is not medical advice.
You should consult your physician, pharmacist, dietitian, or qualified healthcare provider before using any dietary supplement, especially if you:
- Are pregnant or nursing
- Are under 18 years old
- Have a medical condition
- Take prescription or over-the-counter medication
- Have allergies or dietary restrictions
- Are planning surgery or have recently had surgery
Do not ignore or delay seeking professional medical advice because of something you read on our website or marketing materials.
3. FDA Disclaimer
Statements made about Arbor Elements products have not been evaluated by the Food and Drug Administration.
Arbor Elements products are not intended to diagnose, treat, cure, or prevent any disease.
Product benefits may vary by individual. No result is guaranteed.
4. Eligibility to Use Our Website
By using our website or purchasing our products, you represent that:
- You are at least 18 years old, or the age of majority in your jurisdiction
- You have the legal authority to enter into these Terms
- You are purchasing products for personal use and not for unauthorized resale
- The information you provide is accurate, complete, and current
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.
5. Product Information
We make reasonable efforts to display accurate product descriptions, ingredient information, pricing, images, availability, and other details.
However, we do not guarantee that all website content is error-free, complete, current, or accurate at all times. Product packaging, formulas, ingredient sources, serving recommendations, and labeling may change from time to time.
You should always review the actual product label before use.
6. Ingredient and Allergen Responsibility
Arbor Elements products may contain botanical extracts, minerals, vitamins, sweeteners, natural flavors, or other dietary ingredients.
It is your responsibility to review all ingredients before purchasing or consuming a product. If you have allergies, sensitivities, or medical restrictions, consult a qualified healthcare provider before use.
Arbor Elements is not responsible for adverse reactions caused by failure to review product ingredients, warnings, or directions.
7. Orders and Acceptance
Placing an order does not guarantee acceptance of that order.
We may refuse, cancel, or limit any order for reasons including, but not limited to:
- Product unavailability
- Pricing or typographical errors
- Suspected fraud
- Payment issues
- Shipping restrictions
- Unauthorized reseller activity
- Abuse of promotions, discounts, or refund policies
If your order is canceled after payment has been processed, we will issue a refund to the original payment method.
8. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, bundles, and product availability may change at any time without notice. We reserve the right to correct pricing errors, even after an order has been submitted.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize us or our payment processor to charge the full order amount, including applicable taxes, shipping, and other fees.
9. Discount Codes and Promotions
Discount codes, promotional offers, bundles, and special pricing are subject to additional terms and may be changed, limited, or discontinued at any time.
Unless otherwise stated:
- Discounts cannot be combined
- Discounts cannot be applied retroactively
- Promotional items may be final sale
- Free gifts or samples have no cash value
- Abuse of promotions may result in order cancellation
10. Shipping and Delivery
Shipping timelines are estimates only and are not guaranteed. Delivery may be affected by carrier delays, weather, address errors, fulfillment issues, customs processing, or events outside our control.
You are responsible for providing a complete and accurate shipping address. Arbor Elements is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.
Risk of loss may transfer to you once the order is delivered to the carrier or marked delivered by the carrier, depending on applicable law.
11. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, leaking, missing items, or incorrect, contact us within 48 hours of delivery at:
Please include:
- Order number
- Photos of the product
- Photos of the shipping box and packaging
- A short description of the issue
We may offer a replacement, refund, or other appropriate resolution depending on the circumstances.
Claims submitted after 48 hours may be harder to verify and may not qualify for replacement or refund.
12. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms.
In general:
- Refund requests must be made within the eligible return window
- Direct website purchases only are eligible
- Opened supplement products may be limited due to safety and hygiene standards
- Return shipping may be the customer’s responsibility unless the item was defective, damaged, or incorrect
- Original shipping charges may be non-refundable unless required by law or caused by our fulfillment error
To request a return or refund, contact:
Please do not send products back without prior approval.
13. Subscriptions
If Arbor Elements offers subscriptions, your subscription will continue until canceled, paused, or otherwise modified according to the subscription terms provided at checkout.
By starting a subscription, you authorize Arbor Elements or its payment processor to charge your selected payment method on a recurring basis at the frequency and price shown at checkout, plus applicable taxes and shipping.
You are responsible for managing your subscription before the next renewal date.
To avoid being charged for the next subscription order, cancellation or modification requests should be submitted at least 2 business days before the renewal date.
Once a subscription order has processed or shipped, it may be treated as a completed order and may only be eligible under our Refund & Return Policy.
14. Account Responsibility
You may need to create an account to access certain features, manage orders, or manage subscriptions.
You are responsible for:
- Maintaining the confidentiality of your login information
- All activity under your account
- Keeping your account information current
- Notifying us of unauthorized account use
We are not responsible for losses caused by unauthorized use of your account unless required by law.
15. Product Use
You agree to use Arbor Elements products only as directed on the label or as advised by your healthcare provider.
You should not:
- Exceed the suggested serving size
- Use products after the expiration date
- Use products with broken or tampered seals
- Give products to children unless specifically directed by a qualified healthcare provider
- Use products as a substitute for prescribed medication or medical treatment
Discontinue use and consult a healthcare provider if you experience an adverse reaction.
16. No Guaranteed Results
Wellness outcomes vary by person and may depend on diet, lifestyle, genetics, health status, consistency of use, medications, and other factors.
Arbor Elements does not guarantee specific results from using any product, including changes in energy, metabolism, digestion, weight, blood sugar, mood, sleep, performance, or general wellness.
Customer reviews, testimonials, social media posts, and before-and-after statements reflect individual experiences and do not guarantee that you will have the same experience.
17. Customer Reviews and User Content
If you submit reviews, photos, videos, testimonials, comments, social media tags, or other content involving Arbor Elements, you grant Arbor Elements a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, publish, and share that content for marketing, educational, or promotional purposes, subject to applicable law.
You agree that your content will not:
- Be false, misleading, or deceptive
- Make disease-treatment or medical claims
- Infringe another person’s rights
- Contain offensive, unlawful, or harmful material
- Misrepresent your experience with our products
We reserve the right to remove or decline user content at our discretion.
18. Prohibited Uses
You may not use our website, products, or services for any unlawful, harmful, or unauthorized purpose.
You agree not to:
- Violate applicable laws or regulations
- Interfere with website security or functionality
- Attempt to access systems without authorization
- Scrape, copy, or misuse website content
- Submit false information
- Resell products without written authorization
- Abuse discounts, refunds, subscriptions, or promotions
- Make unauthorized medical, disease, or drug-like claims about Arbor Elements products
19. Unauthorized Resale
Arbor Elements products are intended for personal use only unless we provide written authorization.
Unauthorized resale is prohibited. Products purchased from unauthorized sellers may be expired, altered, improperly stored, counterfeit, damaged, or otherwise unsafe.
We do not guarantee products purchased from unauthorized third-party sellers and may refuse refunds, replacements, or customer support for such purchases.
20. Intellectual Property
All website content, including trademarks, logos, product names, packaging designs, text, graphics, photos, videos, icons, and other materials, is owned by or licensed to Arbor Elements.
You may not copy, reproduce, modify, distribute, sell, exploit, or use our intellectual property without prior written permission.
The name Arbor Elements and related branding may not be used in a way that suggests endorsement, partnership, or authorization without our written consent.
21. Third-Party Links and Services
Our website may contain links to third-party websites, payment processors, shipping providers, social media platforms, review platforms, or other services.
We do not control and are not responsible for third-party websites, services, content, privacy practices, or policies. Your use of third-party services is at your own risk.
22. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website or placing an order, you consent to the collection, use, and handling of your information as described in our Privacy Policy.
23. Disclaimer of Warranties
To the fullest extent permitted by law, Arbor Elements provides its website, products, content, and services on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding:
- Website availability
- Error-free operation
- Product suitability for your individual needs
- Specific wellness outcomes
- Uninterrupted access
- Absence of viruses or harmful components
- Accuracy or completeness of website content
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
24. Limitation of Liability
To the fullest extent permitted by law, Arbor Elements and its owners, officers, employees, contractors, affiliates, suppliers, service providers, and partners will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages.
This includes damages related to:
- Use or inability to use our website
- Product use or misuse
- Delayed or lost shipments
- Unauthorized account access
- Website errors
- Third-party services
- Lost profits, revenue, data, or business opportunities
To the fullest extent permitted by law, our total liability for any claim will not exceed the amount you paid for the product or service giving rise to the claim.
25. Indemnification
You agree to indemnify, defend, and hold harmless Arbor Elements and its owners, officers, employees, contractors, affiliates, partners, suppliers, and service providers from claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of our website or products
- Your violation of these Terms
- Your misuse of our products
- Your violation of law
- Your user content
- Your infringement of another person’s rights
26. Changes to Products or Services
We may change, suspend, discontinue, reformulate, repackage, or limit products or services at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuation of any product or service.
27. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website or purchase of products after changes are posted means you accept the revised Terms.
28. Governing Law
These Terms and any dispute related to Arbor Elements, our website, products, or services will be governed by the laws of the State of Virginia, without regard to conflict-of-law principles, unless otherwise required by applicable law.
29. Dispute Resolution
Before filing a formal claim, you agree to contact us at:
We will attempt to resolve disputes informally and in good faith.
If a dispute cannot be resolved informally, either party may pursue available remedies under applicable law. Arbor Elements reserves all rights and defenses available under law.
30. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
31. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, and any other policies posted on our website, make up the entire agreement between you and Arbor Elements regarding your use of our website and purchase of our products.
32. Contact Information
For questions about these Terms, orders, returns, subscriptions, or product issues, contact us at:
Arbor Elements
Email: office@buyarbor.com
Website: www.buyarbor.com
Last Updated: May 14, 2026